FREQUENTLY ASKED QUESTIONS
General FAQ
Are you available in all 50 states?
Yes! Our transaction coordination services operate nationwide, ensuring compliance, accuracy, and a seamless process no matter where you do business.
Why choose Empower Transactions instead of hiring an in-house or independent TC?
With Empower Transactions, you gain a scalable, reliable, and cost-effective solution. We offer team-based coverage, nationwide expertise in real estate compliance, and no overhead costs—pay only per file while ensuring uninterrupted service, even if one coordinator is unavailable.
What happens if my assigned Transaction Coordinator is unavailable?
We operate with a team-based model, so another experienced TC will immediately step in to keep your real estate transaction on track.
Do you offer listing coordination services?
Yes! Our Listing Coordination service prepares your property for the market by managing MLS entry, compliance checks, document handling, and coordinating with all parties involved.
Can I use your services per transaction without a contract?
Yes. Standard transaction coordination is billed per file: $400 per contract-to-close file in most states and $500 per file in California. A $500 minimum monthly service spend applies. Brokerage compliance, wholesale, high-volume MLS entry, white-label, and other specialized services are quoted after a consultation based on scope and volume.
Do you communicate with buyers, sellers, and other parties?
Yes. We manage communication with all parties—agents, brokers, escrow officers, and lenders—to keep your real estate closing running smoothly.
How quickly will my file be assigned to a TC?
Most files are assigned within a few hours of submission, and our transaction coordination process begins immediately.
Do you provide transaction coordination for brokerages or teams?
Yes! We create custom TC solutions for brokerages, teams, and high-volume agents, ensuring a streamlined process across your entire organization.
Can you help with brokerage compliance requirements?
Absolutely. We stay current with state regulations and brokerage-specific compliance rules to ensure every document is accurate and on time.
Realtor Services FAQ
What is a Transaction Coordinator?
A Transaction Coordinator (TC) manages the administrative side of a real estate transaction, including document review, deadline tracking, and communication, so agents can focus on selling.
Do I need to sign a contract for Realtor services?
No. We operate on a per-file basis—no binding contracts. Review our billing terms at onboarding.
What happens if my transaction terminates?
You will not be billed unless you request termination compliance services, which are available for a small fee.
Do you work weekends?
Our standard TC hours are Monday–Friday, 8am–6pm, with weekend availability for urgent or time-sensitive situations.
What’s included in your Contract-to-Close services?
We manage deadlines, compliance, document submission, and communication so you can focus on lead generation, networking, and clients.
Do you work with agents nationwide?
Yes! We work with agents, teams, and brokerages across the U.S. Our virtual model ensures seamless service no matter your location.
Administrative Services FAQ
What administrative services do you offer?
We provide broker compliance, agent onboarding and offboarding, CRM management, back office uploads, and other customized admin support.
How are Administrative Services billed?
Services are billed monthly, with one-time or hourly options for projects like CRM cleanup or email cleanup.
Do you make client calls?
We can handle non-sales-related calls such as scheduling showings or confirming appointments, but we are not an ISA service.
Broker Services FAQ
What does a Broker Compliance Specialist do?
Our Broker Compliance Specialists review all documents—leases, listings, contracts—to ensure accuracy, completeness, and adherence to real estate regulations.
Why should a broker use your compliance services?
Outsourcing compliance saves brokers time, reduces risk, and ensures adherence to regulations without pulling focus from sales and growth.
Yes! We partner with brokerages and teams nationwide.
We can handle non-sales-related calls such as scheduling showings or confirming appointments, but we are not an ISA service.
Additional FAQ
Can you take over a transaction that’s already in progress?
Yes. We can step in at any stage of the real estate transaction process and take over administrative management.
Do you offer discounts for combined services?
Yes. For example, there’s a $50 discount when you use both Listing Coordination and Contract-to-Close services for the same property.
How do I pay for your services?
We securely process payments via stored payment method, with billing triggered by service milestones such as file start, completion, or closing.