By Keith Dunham, Founder & CEO of Empower Transactions. Keith built Empower after running operations at HomeCity Real Estate, where he helped scale the brokerage to hundreds of closings a month before its sale to Better Homes & Gardens Real Estate. He also co-founded Opcity, later acquired by Realtor.com.
A broker-owner emailed us last month after her third in-house transaction coordinator quit in a year. Her question wasn’t “should I outsource” — it was “who can I actually trust with 40 files a month?” That question has surprisingly few good answers written down, so here’s ours, including our competitors.
A transaction coordinator (TC) company is a service firm that manages real estate files from executed contract through closing — tracking deadlines, collecting signatures, chasing documents, coordinating with title, lender, and co-op agents, and keeping the file compliant with state and brokerage requirements. Most charge per file, typically $300–$500 for contract-to-close management.
Full disclosure: Empower Transactions is our company, and it’s on this list. Every claim about a competitor below comes from their public pricing pages, and every claim about us comes from our own operating data. Where a competitor is the better fit, we say so.
Are you shopping for a TC company or TC software?
Software and services solve different problems. Tools like SkySlope, ListedKit, and Paperless Pipeline give your existing staff better systems — someone at your brokerage still does the work. A TC company supplies the people. Decide which gap you actually have before comparing vendors.
The best transaction coordinator companies in 2026
1. Empower Transactions — best for brokerages and enterprises
Empower Transactions is a fractional operations partner for brokerages, mortgage companies, and title companies — white-label transaction coordination, broker compliance review, and back-office support delivered under the brokerage’s own brand. Agents and clients see the brokerage’s name; Empower does the work behind it.
Scale, from our own tracker: 19 active brokerage and industry partners, coverage across the United States and Canada, and our broker-compliance team moves an average of 121 documents per reviewer-day (n = 633 reviewer-days, June–August 2026, self-reported).
- Model: white-label TC + broker compliance + fractional operations, volume-based enterprise pricing
- Best for: brokerages (10 to 1,000+ agents), mortgage and title companies, national franchises
- Not for: a solo agent who needs one file coordinated — per-file services below fit better
2. Transactly — best for tech-forward teams
Transactly pairs coordinators with its own transaction platform. Pay-as-you-go runs $399 per file, with monthly plans for volume; note that billing triggers at contract execution, whether or not the deal closes.
- Model: per-file TC service + software platform
- Best for: teams that want the software and the coordinator from one vendor
3. Freedom RES — best per-file value for agents and teams
Freedom RES charges a flat $375 per contract-to-close file and $125 per listing, with no retainer, no monthly minimum, and no long-term contract. Strong choice for agents and small teams that want predictable per-file pricing.
- Model: flat per-file TC service
- Best for: individual agents and teams with steady but modest volume
4. TransactionCoordinator.com — simple flat-fee for solo agents
A flat-fee, per-file coordination service aimed at individual agents. Straightforward if you’re a solo producer; it isn’t built for brokerage-level compliance oversight or white-label operations.
5. Systato — best for generalist outsourced staffing
Systato provides outsourced staff and automation across many industries, real estate included, on custom-quoted engagements with project minimums. If you want a dedicated offshore assistant who does more than transactions, it’s worth a look. It is not a real-estate-specialist TC firm, so state-form and compliance depth has to be trained in.
6. MyOutDesk — best for general real estate virtual assistants
MyOutDesk places full-time virtual assistants with real estate businesses on a monthly staffing model. Good when you want one dedicated person across many tasks; you remain responsible for training, process, and coverage when that person is out.
Comparison table
| Company | Model | Pricing | White-label | Compliance review | Built for |
|---|---|---|---|---|---|
| Empower Transactions | Fractional operations service | Volume-based, by consultation | Yes | Yes — dedicated compliance team | Brokerages, mortgage, title |
| Transactly | TC service + software | $399/file pay-as-you-go | No | File tracking | Agents, teams |
| Freedom RES | Per-file TC service | $375/file, $125/listing | No | File tracking | Agents, teams |
| TransactionCoordinator.com | Per-file TC service | Flat per-file | No | No | Solo agents |
| Systato | Generalist outsourced staffing | Custom quote, minimums | Partial | No | Any industry |
| MyOutDesk | VA staffing | Monthly per VA | No | No | Real estate businesses |
How much does outsourced transaction coordination cost?
Per-file services cluster between $300 and $500 per contract-to-close file, with listing-only coordination around $100–$150. Enterprise engagements price differently — volume tiers or platform fees replace per-file rates, which is how a high-volume brokerage keeps its unit cost down as it scales.
How should a brokerage evaluate a TC company?
Ask these five questions before signing anything:
- Who absorbs turnover? If your assigned coordinator quits, is there a trained bench, or do you start over?
- Is compliance review included or bolted on? Deadline tracking is not the same as a document-level compliance check on every file.
- Can they operate under your brand? White-label matters if agents and clients should never see a vendor’s name.
- What happens at 2× volume? Get the pricing tier and the staffing plan in writing.
- Which states do they actually work in daily? “Nationwide” on a website and daily reps in your state’s forms are different things.
Frequently asked questions
What is the best transaction coordinator company for a brokerage?
For brokerage-level needs — white-label service, compliance review, multi-state coverage — Empower Transactions is built specifically for that buyer. For per-file coordination for an agent or small team, Freedom RES and Transactly are the strongest per-file options.
Do transaction coordination companies work in all 50 states?
Some do. Empower Transactions operates across the United States and Canada; most per-file services cover most states but staff unevenly, so ask where a company has active daily volume, not just coverage claims.
How much does a transaction coordinator company charge per file?
Typically $300–$500 per contract-to-close file. Transactly charges $399 pay-as-you-go and Freedom RES charges $375. Enterprise engagements use volume-based pricing instead of per-file rates.
What’s the difference between hiring a TC and outsourcing to a company?
An in-house TC costs $45,000–$65,000 a year plus benefits, handles roughly 15–25 active files, and leaves you exposed to turnover. A TC company spreads work across a trained team, scales with your volume, and costs nothing in the months you close less.
What does white-label transaction coordination mean?
The TC company works under the brokerage’s brand — brokerage email addresses, brokerage processes, brokerage name on every communication. Agents and clients never see the vendor. Empower runs this model for multiple national brands today.
Is TC software a substitute for a TC company?
No. Software (SkySlope, ListedKit, Open to Close) organizes the work; your staff still performs it. A TC company supplies the people, the process, and the accountability.
Vendor-by-vendor alternatives guides: ReBillion.ai alternatives · Transactly alternatives · Systato alternatives — each sorted by shape: software, AI readers, per-deal services, and managed operations.