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3 Costly Mistakes Agents Can Make

3 Costly Mistakes Agents Can Make

3 Costly Mistakes Agents

Can Make

By Keith Dunham, Founder & CEO of Empower Transactions. Keith ran operations at HomeCity Real Estate past $500 million a year in sales across Austin and Dallas before its sale to Better Homes & Gardens Real Estate, and co-founded Opcity, later acquired by Realtor.com.

As an agent, you have a lot on your plate. You have to generate your own business, follow up with leads, get copious amounts of paperwork signed and reviewed, show homes, go on listing appointments, hold open houses, make marketing material, stay on top of dates. The list goes on and on. Trying to juggle all of these things can leave room for mistakes to be made.

Here are the top 3 ways an agent can make a mistake during a real estate transaction.

Allowing Details/Dates to Fall Through the Cracks

  1. With so many people that are a part of the transaction (lender, assistants, title company, agents, seller, buyer, appraiser, inspector), an agent sometimes gets busy and forgets to check up on documents needed, deadlines approaching, and other important items. At Empower we review on the order of 12,000 transaction files a month, and the date that gets missed is almost never the closing date; it is a small one three weeks earlier that nobody put on a calendar. This can lead to the inability to close on time and upset your clients. Unhappy clients lead to less business opportunities in the future. 

Poor Communication

  1. Sometimes agents are so wrapped up in trying to generate business that they forget to keep all of their clients updated. The NAR Code of Ethics opens with the duty to protect and promote a client’s interests, and most communication complaints trace back to it. Whether that means a buyer misses out on a home that goes on the market or the seller isn’t getting feedback from showings, it can cause your clients to get very frustrated. Communication and being aware of what your client needs decides whether you are successful as a realtor.

Not Hiring a Transaction Coordinator

  1. All of the items we talked about above that are mistakes agents can make can easily be solved by one simple decision: hiring a Transaction Coordinator. They can keep track of tedious items like paperwork, compliance checks, deadlines, communication with all parties under contract, closing information and more. They will allow you to free up some time to be able to focus on truly making your real estate business successful while also making YOU look good and helping your clients stay happy. What is there to lose?
  1. If you are ready to take that step and get some help, call Empower Transactions today. We offer contract-to-close & listing support, offer prep and additional administrative services that can only benefit your business! Click below to get started!

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Solo agent, team leader, or managing broker, we’re here to simplify your transactions, fix your systems, and help you grow your business without getting buried in paperwork.

How to Submit via Paperform

  • Click the link to access the Paperform submission page
  • Fill in the required information about your transaction (listing or purchase)
  • You can either upload any relevant documents directly through the form or simply leave a note for your TC indicating that the documents are already available in your back office system
  • Click “Submit” and you’re done!

If all required information is received by 3:00 PM, your file will be processed and introductory emails will be sent the same day.

Compliance

Contract to Close

Listing Service

How to Submit via Email

  • Send an email to newbusiness@empowertransactions.com
  • Or forward your executed contract straight from your signing platform to newbusiness@empowertransactions.com
  • In the body of your message, please include the following details (if not already provided in your documents):
  • Co-op agent’s name and contact information
  • Client name and contact information
  • Title company or attorney contact information
  • Lender contact information
  • Any important notes or instructions for your TC
  • Attach all necessary documents (listing agreement, purchase contract, etc.).
  • Hit send and we’ll take it from there!

If all required information is received by 3:00 PM, your file will be processed and introductory emails will be sent the same day.

Submit Email

How to Submit via Text

  • Send a message to (520) 900-1551
  • Include basic transaction info: property address, client name, agent name, and contract date.
  • If your phone allows, feel free to attach any relevant files (PDFs, images, etc.) with your text. If you’re unable to send documents via text, just let your TC know whether the files are available in your back office system or if you’ll be sending them by email instead.
  • A coordinator will confirm receipt and follow up if anything is missing

If all required information is received by 3:00 PM, your file will be processed and introductory emails will be sent the same day.

Submit Text

Submit Your Business, Your Way!

How it Works

Choose whichever option is easiest: submit online, email us the contract, or send it by text. However it arrives, we open the file, confirm the details with you, and start coordinating from there.

Choose Your Submission Method

Select the option that works best for you (form, email, or text) to submit your transaction.

Receive Confirmation

Your Transaction Coordinator (TC) will send a quick acknowledgment via text once your submission is received.

We’ll Take It From There

Your TC will follow up by text or phone if any additional details are needed to get your file started. 

Submit via Paperform

Quickly and securely submit your transaction with our easy-to-use form.

Submit via Email

Prefer email? You can easily send us your transaction with just a few clicks.

Submit via Text

On the go? You can text in your transaction details directly to our coordination team.

Choose what works best for you and let us handle the rest.
We’re excited to support you in getting your deals done faster and easier!
Have questions? Reach out to our support team anytime. We’re here to help.